Terms of Service
Welcome to the website of Nevada IT Support LLC (“Nevada IT Support,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, content, forms, resources and related online services located at www.itsupportnv.com and any related pages we operate.
By using this website, submitting information through our forms or accessing our online content, you agree to these Terms. If you do not agree, do not use this website.
1. Website Purpose
Nevada IT Support provides information about managed IT services, cybersecurity, co-managed IT, technology consulting, AI readiness and related business technology services for organizations in Southern Nevada.
The content on this website is provided for general informational and business development purposes only. It is not a substitute for a written assessment, signed agreement, statement of work, master services agreement or professional engagement with Nevada IT Support.
2. No Client Relationship Created by Website Use
Using this website, submitting a contact form, requesting a technology review, downloading content or communicating with us through the website does not create a client relationship, managed services relationship, consulting relationship or any obligation for Nevada IT Support to provide services.
A client relationship is created only when Nevada IT Support and the client enter into a signed written agreement, such as a Master Services Agreement, Statement of Work, proposal, order form or similar written contract.
3. Technology Review and Assessment Requests
Our website may allow visitors to request a technology review, assessment, consultation or follow-up conversation. Submitting a request does not guarantee that Nevada IT Support will provide services, conduct an assessment or accept the requesting organization as a client.
We reserve the right to decline, postpone or limit any request based on fit, availability, service area, business requirements, security concerns or any other lawful reason.
Unless otherwise agreed in writing:
- Any initial discussion or review is preliminary.
- Any findings are informational only.
- No remediation, monitoring, security protection or support obligation begins until a written agreement is executed.
- Any pricing discussed before a written proposal is non-binding.
4. No Emergency Support Through Website
This website is not intended for emergency IT support, cybersecurity incident response or urgent operational requests.
If you are an existing client, use the official support channels provided in your agreement or onboarding documentation. If you are not yet a client and are experiencing a cybersecurity incident, outage or urgent business disruption, you should contact a qualified incident response provider, your cyber insurance carrier, legal counsel or appropriate emergency resource.
Submitting a website form does not guarantee immediate review or response.
5. Informational Content Only
Website content may include articles, blog posts, cybersecurity guidance, AI information, managed IT recommendations, checklists, service descriptions, FAQs or other educational materials.
This information is provided “as is” for general educational purposes. Technology environments vary widely. You should not rely on website content as the sole basis for making business, security, legal, compliance, insurance or financial decisions.
We do our best to keep information accurate and useful, but we do not guarantee that all content is complete, current or applicable to your specific environment.
6. AI, Automation and Cybersecurity Content
Content related to artificial intelligence, automation, cybersecurity, data protection, compliance, governance or risk reduction is provided for general informational purposes.
We do not guarantee that any technology, cybersecurity control, AI tool, automation, backup process or security recommendation will prevent all downtime, data loss, cyberattacks, business interruption, employee misuse, compliance issues or unauthorized access.
Cybersecurity and AI governance require proper implementation, monitoring, business process alignment, user training and ongoing review. No website content should be interpreted as a guarantee of security, compliance or operational outcome.
7. User Submissions
You may submit information to us through website forms, email links, newsletter signups, assessment requests or other communication tools.
By submitting information, you represent that:
- The information is accurate to the best of your knowledge.
- You have the authority to provide the information.
- Your submission does not violate any law, contract, confidentiality obligation or third-party right.
- You are not submitting malicious code, false information or unauthorized third-party data.
Do not submit sensitive information through website forms unless specifically requested by Nevada IT Support through a secure process. This includes passwords, Social Security numbers, protected health information, payment card information, confidential legal matter details, regulated client data, security credentials or sensitive network documentation.
8. Privacy
Your use of this website is also governed by our Privacy Policy. Nevada law may require certain website operators to make a privacy notice available that identifies categories of covered information collected, categories of third parties with whom information may be shared, review/change request processes, third-party tracking disclosures and the effective date of the notice.
A separate Privacy Policy should be published on this website and linked in the footer. These Terms do not replace the Privacy Policy.
9. Newsletter and Marketing Communications
If you subscribe to our newsletter or submit a form, you may receive follow-up communications related to your request, Nevada IT Support services, business technology, cybersecurity, AI, events or educational content.
You may unsubscribe from marketing emails where an unsubscribe option is provided. Operational or transactional messages related to a request, service inquiry or active client relationship may still be sent as permitted by law.
10. Website Availability
We work to keep the website available and functioning, but we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, hosting issues, DNS issues, software errors, security controls, internet outages, third-party service interruptions or other causes.
We may update, suspend, replace or remove website content, forms, features or pages at any time without notice.
11. Third-Party Tools and Links
Our website may use or link to third-party tools, platforms, plugins, forms, analytics tools, scheduling tools, email services, payment processors, video platforms, social networks, cybersecurity vendors or other external resources.
We are not responsible for third-party websites, services, content, policies, security practices or availability. Your use of third-party services may be governed by their own terms and privacy policies.
Links to third-party resources are provided for convenience and do not imply endorsement unless expressly stated.
12. Intellectual Property
All website content, branding, graphics, logos, service descriptions, page layouts, copy, images, icons, designs, downloadable materials and other materials on this website are owned by Nevada IT Support or used with permission, unless otherwise stated.
You may view and use the website for legitimate business purposes. You may not copy, reproduce, modify, distribute, sell, scrape, republish or create derivative works from our website content without prior written permission.
You may share links to our public website pages in a normal business manner.
13. Acceptable Use
You agree not to misuse the website. Prohibited activity includes:
- Attempting to gain unauthorized access to the website, hosting environment, forms, plugins, systems, data or accounts.
- Submitting malicious code, spam, phishing content, false information or abusive messages.
- Interfering with website operation, security controls or performance.
- Scraping, harvesting or extracting website content or contact information in an abusive or automated manner.
- Using the website to violate any applicable law or third-party right.
- Impersonating another person or business.
- Testing, scanning or probing the website for vulnerabilities without prior written authorization.
We reserve the right to block, restrict or report activity that we believe is abusive, unlawful, harmful or suspicious.
14. No Warranty
The website and all website content are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Nevada IT Support disclaims all warranties, express or implied, including warranties of accuracy, reliability, availability, merchantability, fitness for a particular purpose, non-infringement and suitability for any specific business or technical outcome.
We do not warrant that the website will be error-free, uninterrupted, secure or free from viruses or other harmful components.
15. Limitation of Liability
To the fullest extent permitted by law, Nevada IT Support and its members, managers, employees, contractors, vendors, affiliates and representatives will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages arising out of or related to your use of the website.
This includes damages related to lost profits, lost revenue, lost business opportunity, lost data, business interruption, security incidents, website downtime, reliance on website content or third-party services.
To the fullest extent permitted by law, our total liability for any claim arising from or related to website use will not exceed one hundred dollars ($100).
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
16. Indemnification
You agree to defend, indemnify and hold harmless Nevada IT Support and its members, managers, employees, contractors, vendors, affiliates and representatives from and against any claims, damages, liabilities, losses, costs and expenses, including reasonable attorneys’ fees, arising out of or related to:
- Your use or misuse of the website.
- Your violation of these Terms.
- Your submission of false, unlawful or unauthorized information.
- Your violation of any law, contract or third-party right.
- Any malicious, abusive or unauthorized activity conducted through or against the website.
17. Client Agreements Control
If you become a client of Nevada IT Support, your services will be governed by the applicable written agreement between you and Nevada IT Support.
If there is a conflict between these website Terms and a signed client agreement, the signed client agreement controls with respect to the services covered by that agreement.
These website Terms do not modify any signed Master Services Agreement, Statement of Work, Service Level Agreement, proposal, order form or other written contract.
18. Accessibility
Nevada IT Support intends for its website to be reasonably accessible and usable. If you experience difficulty accessing content or using website functionality, contact us at:
Email: sales@itsupportnv.com
Phone: 702-410-7543
We will make reasonable efforts to review and address accessibility-related concerns.
19. Governing Law and Venue
These Terms are governed by the laws of the State of Nevada, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or your use of the website will be brought in the state or federal courts located in Clark County, Nevada, unless otherwise required by applicable law.
20. Changes to These Terms
We may update these Terms at any time. When we do, we will update the effective date above. Your continued use of the website after changes are posted means you accept the updated Terms.
You should review this page periodically.
21. Contact Information
For questions about these Terms, contact:
Nevada IT Support LLC
333 N. Rancho Dr, 9th Fl
Las Vegas, NV 89106
Phone: 702-410-7543
Email: sales@itsupportnv.com
Website: www.itsupportnv.com